Hotel qsc preparation checklist should pay attention to?

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  anne lane

     

  Hotel qsc checklist should pay attention to the preparation of scientific, rational, practical, applicable. Http://blog.sina.com.cn/s/blog_6235ce670100fjvo.html a reference case, QSC QSC management Guizhou restaurant, the manager on duty day and earnestly fulfill the daily inspection checklist. Check out of the question according to prioritize and arrange staff to complete regular inspection completion; quality of the strict requirements of their staff to perform in accordance with standards, spot checks from time to time my colleagues, post standards; services required to achieve a smile colleagues service, the customer wait, and promptly inform the customer waiting time with Houchu communication. Countdown way to inform the customer waiting time, once every few minutes reported. Regular communication with our old customers, have respect for our valuable suggestions. Our old customers dining in the restaurant the number increased significantly. Some customers from the previous week, 2-3 in the restaurant, up to 4-5 times. Second, previous work to develop business district, shopping district can be divided into three stages of development (a): Let others know that we Wallace, Saturday and Sunday 4-5 people sent a single arrangement. (B): Let potential customers know Wallace, targeted to visit (cafe, recreation room, billiards room, hair salon, foot massage them.) (C): One week to send a detailed plan, including sending a single time, place, send one person to achieve results. Through these efforts, near the Huang Yue foot. Takeout every day has been agreed with the owner of three Internet cafes. As long as there are new activities can be the new single on their promotion prospects. With and, we have significantly increased the number of take-away. Such as Internet cafes, take-away with great waves without making up 30% before the promotion. Third, the management of human scheduling Guestbook established restaurant, Members can write their own schedule above. Every Saturday scheduling, the look at the guestbook. The actual situation with the content of their message scheduling. Row of the table never appears XX colleagues working at night and morning shift the next day. Communicate regularly with colleagues to help them solve their life and work of the practical problems. Members are also very willing to work in our restaurants, reducing employee turnover. IV. Cargo management, cargo management in the day, do a good job at inventory list, inventory list at a different place on the second day will find out why. Time of receipt of goods on the manifest specification ambiguities. Point in time I will unpack the goods, and report preparation to supervision. Statements prepared in advance when the end of a blank inventory list, inventory list of fixed assets and other statements required form. Guizhou restaurants in the nine months recorded no compensation, the company introduced four months of goods to the implementation of reward systems, and I three months to a reward. Restaurants are also more than 52% gross margin (of a thousand stores activities).
  

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  16-02-2011 19:56

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