Sergey Goncharov Level 1 asked 2017-08-10

can not edit products - image size 1

Question Category: About Alibaba.com Views: 1455

hello
I can not edit my product because the system answered:
Main photo images used in the search, image size ratio should be less than 1:1. 3 or 1.3:1
What does it mean? I try to change image size a lot of time , But system answered the same.

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Other Answers 3

  • Adam Herszkowicz 2017-08-17

    Hi Sergey, I'm not sure if You received an answer from anyone, but I have just found solution.


    I had same problem" Main photo images used in the search, image size ratio should be less than 1:1. 3 or 1.3:1"


    It looks like pictures need to be more square shape, my pictures ware to high and to thin..if You know what I mean, it was not about the size (mb) but about shape of the picture.


    Maybe it will help You too?


    BR


    Adam Herszkowicz

    0 2
  • Nhung Nguyen 2017-09-15

    You should upload the main product image in square pixel. I have just tried and it worked.

    0 0
  • KRITSANAPHON PATIMAVIRUJH 2017-09-05

    I have the same problem too


     


    Anyone can suggest me?

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