I can not edit my product because the system answered:
Main photo images used in the search, image size ratio should be less than 1:1. 3 or 1.3:1
What does it mean? I try to change image size a lot of time , But system answered the same.
Hi Sergey, I'm not sure if You received an answer from anyone, but I have just found solution.
I had same problem" Main photo images used in the search, image size ratio should be less than 1:1. 3 or 1.3:1"
It looks like pictures need to be more square shape, my pictures ware to high and to thin..if You know what I mean, it was not about the size (mb) but about shape of the picture.
Maybe it will help You too?
Open picture in Paint.. Go to Resize, Click on Pixels, un-check " Maintain aspect ratio"..
Put the same pixels value in "Horizontal and vertical" and save it.. Now you can upload any picture...
You should upload the main product image in square pixel. I have just tried and it worked.
I have the same problem too
Anyone can suggest me?