Magy Ibrahim Level 1 asked 2017-07-24

Can I ask for a refund? 1

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I ordered 500 fidget spinners and they are in customs in egypt and they are refusing to clear them although I asked for door to door service. What can I do now?
Can I ask for a refund?

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Other Answers 1

  • Tia Tseng 2017-07-27

    Hi Magy,



    Your forwarder refused to clear or? DTD they should help if you tell them in advance. You could contact yr forwarder to deal with this issue asap

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