Naveed Tahir Level 1 asked 2017-06-30

Supplier taken money, didnt shipped, not refunding money 1

Question Category: Logistics Views: 474

Dear Mr. Zhong,

There is a gold supplier registered on Alibaba whom I have paid RMB 46119 in the month of May 2017, he has taken money but didnt shipped the goods, he does not reply to my emails, blocked me on whatsapp and wechat, please tell me how should I get my money back from him, I travelled to China in June, that guy didnt found in office, he promised me on phone to send the money within a weeks time but he didnt, please assist me out of this problem.

Where are your goods shipped from (country/region): China

Where are your goods shipped to (country/region): Pakistan

Product name: Prepainted Steel Coils

Quantity: 100 MT about

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Eunice Wong 2017-06-30 Asker's Choice

Have you paid by Alibaba Trade Assurance?Or off line?

0 1

Other Answers 2

  • Jason dong 2017-07-17

    Dear buyer, 


    plz report it to to closed his account. 


    Can you also please poblish his phone number, store name, photos and whatapps number? In order to stop he keep laying to others. 

    0 0
  • Angela Lin 2017-07-03

    explain  by alibaba

    0 1