Milan Jerkovic Level 1 asked 2017-06-26

Trade assurance 1

Question Category: Safe Trading Views: 196

Im planning on buying a product from a seller that has Trade Assurance. I just want to confirm that:
1. If i place an online order through Alibaba, and pay the seller ( 3000$ ), I'm entitled to a full refund ( no fees or whatever to Alibaba or anyone else ) if a seller does not deliver ?
2. I have found several sellers that Alibaba says are verified, however, when i tried their phone numbers, i got a message saying those numbers dont exist. How accurate are those "verified" statements really ?

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Other Answers 1

  • Amber Ba 2017-06-30

    1. Yes, if you pay by "Trade assurance", if the seller does not deliver the products, Alibaba will return your money.


     


    2. for international calls, you should dial "00" before you call.


     


    May it help you.


     

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