Shirin Badar Level 1 asked 2017-06-14

Urgent help required: Supplier promised me a DDP delivery for $164.4 but has sent a DDU even though she has charged the full amount. Please help. My consignment is stuck with Fedex. 1

Question Category: Payment Views: 311

I purchased a consignment of Wall sticker Decals from Yiwu City Gaoyao Crafts Co., Ltd. My order no is Order No. 30523710017199 . The supplier quoted 164.4 dollars a shipping cost for a DDP delivery. However she has sent a DDU delivery. What should I do? Please help as my consignment is stuck with Fedex.

This was the order link sent to me by the supplier.

However since I wanted to pay by debit card, the supplier sent me a secure payment order. The amount for goods and shipping was the same.
I paid in full but received a DDU delivery.

Your product name: Wall sticker Decals

Where is your supplier from: Mainland China

What kind of payment terms do you prefer: I had been offered DDP

What kind of payment terms does the supplier want to use: The supplier offered DDP

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