Paul Webb Level 1 asked 2017-05-16

I made a purchase with Alibaba and paid through trade assurance the seller now tells me that the advertised price was false and they will not supply the product what do i do? I paid the deposit 1

Question Category: Buyer & Supplier Communication Views: 9662

Purchase made via trade assurance payment

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  • Harishkumar Vadivel 2017-05-18


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  • Christian Liza 2017-05-17

    Hello Paul:

    If you have paid by Trade Assurance, you are covered.

    Open a dispute to get refund.

    I think the supplier made some kind of mistake. If they will lose money, they will not make the products.

    You are lucky, ask for refund.

    Your Initial deposit will return to you.

    Christian Liza
    Skype: decaltrademark1

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