Carina Rittger Level 1 asked 2017-03-08

Supplier does not deliver. Deposit is already paid. Supplier is not anymore on Alibaba 1

Question Category: Payment Views: 490

Good day ! We placed an order with Taizhou Wanjin. We arranged the Deposit payment and we can not reach the suppplier anymore.

I can not find the supplier on alibaba anymore:

https://error.alibaba.com/error404.htm

What happened with this supplier?

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Other Answers 2

  • Christian Liza 2017-03-16

    Hello Carina:


    Is/Was Taizhou Wanjing a Golden Supplier? http://goo.gl/w8OehW


    What payment option did you use? Trade Assurance, SEcure Payment?


    Alibaba can protect you only if you have paid by these options.


    You can Complaint here:


    http://service.alibaba.com/complaint/center/index.htm


    Good Luck


    Regards
    Christian Liza
    email: cliza@comprar-en-china.com
    Skype: decaltrademark1
    www.comprar-en-china.com/en

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  • Kevin Pan 2017-03-16

    Hello Carina,


     


    Could you offer more detials?


    If the bad luck, maybe the supplier is fake.


    Be sure and careful before you place an order.


    If so, you could ask Alibaba for helpe to refund your deposit.


     


     


    Best regards,


    Kevin Pan

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