Vlad Vaisbrot Level 1 asked 22 days ago

Lack of Trade Assurance 1

Question Category: Safe Trading Views: 4139

Hello everyone,
I've found a company with a product that looks appealing to me.
The company is listed as Gold Supplier for 8 years and as Trade Assurance company.
However, during my negotiation with them they told me that their term of payment is 30%/70% FOB T/T without trade assurance.
All other details looked fine; they have their own website, they are listed for several years in GlobalSources as well, the coherence of answers from both sites and knowledge in technical issues.
However, I'm very concerned because I don't really have any other tools to enforce the agreement we may sign.
Now, I don't want to bring it to dead end and Would rather to try other options.

Should I apply with request to Alibaba and demand the Trade Assurance?
or
Should I try other option that might protect my investment?
or
Should I forget about the product although it is fairly unique?

Thanks in advance
Vlad

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Other Answers 3

  • Christian Liza 16 days ago

    Hello Vlad:


    I will try to answer your concerns. http://goo.gl/w8OehW


    Should I apply with request to Alibaba and demand the Trade Assurance?
    Trade Assurance is free of charge for buyer and seller. Suplier is free to take it or not. You can contact Alibaba and ask them to avoid the Trade Assurance bagde from the supplier because they dont offer this service.
    Should I try other option that might protect my investment?


    Sure. there are some options you can take if you want to continue to deal with this supplier:


    1- Letter of Credit issued by your bank. Includes the quality details, production time, inspection from third party, before clears it.


    2-Hire a chinesse lawyer and setup a contact (in english and chinesse) about the same controls above.


    There are a couple of extra options, but they are for smalls purchases, I think is not your case
    Should I forget about the product although it is fairly unique?


    No, even the supplier is not cooperating as you need, you dont have to forget about the product, but take control of the full purchase process: quality, production time, inspection, delivery and payment recovery in case of problems.


    Hope this helps


    Regards
    Christian Liza
    email: cliza@comprar-en-china.com
    Skype: decaltrademark1
    www.comprar-en-china.com/en

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  • Eda Neer 22 days ago

    Unfortuneately, nearly every Trade Assurance gold label manufacturer I have communicated with is the same way.  It makes me think this whole Trade Assurance is a joke.  It is really a risk for us business owners.  I have problems with quality assurance in the past, and I cant seem to get over this hurdle either. Thanks for posting the question. I hope we can both find answers!

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  • kevin qiu 22 days ago

    Hi Vlad,


     


    It's Kevin from China and I am also a supplier from Alibaba website.


    We have been placing orders through Alibaba for almost 2 years, and it's very easy to handle it.


     


    Alibaba trade assurance can accept Payment via Credit card, E-checking, City bank, etc, so it is very convenient. I may need only 5 to 10 minutes to draft an online order with my client.


    The online order can be a good record to improve my company status and reputations.


    I always suggest and recommand my client to go through Alibaba Online orders.


     


    So I do not understand why they refuze to do that, and I think they may have other concerns. You could try to talk and ask them about the issues. Then you could understand and find a solution soon!


     


    Hope my answer is acceptable to take.


     


    Many thanks from China,


    Kevin.

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