yurdaer kolko Level 1 asked 2017-02-17

About shipment shipping 1

Question Category: Logistics Views: 679

On 25 01 2017 payment is made and the order is being sent, but there is a message like
'' Orders Canceled
2017/02/17 15:16:01 [GMT + 8] ''
what does this mean?
I am still waiting for my gift.
I hope there is no problem ...

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Other Answers 1

  • Christian Liza 2017-02-17

    Hello Yurdaer:

    The orders have been cancelled for some reason. http://goo.gl/w8OehW

    This means Aliexpress/Alibaba or the supplier cancelled the order and you will be refunded.

    Check the status of your order. Ii must change to "Refund process" within 5 days.

    If the status stills shows "Order cancelled", contact buyerservice@aliexpress.com

    The refund will be to your credit card.

    Best regards

    Christian Liza
    email: cliza@comprar-en-china.com
    Skype: decaltrademark1

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