Rosangela Godinho Level 1 asked 2017-01-26

IP: UR843325774YP 1

Question Category: Other Trade Processes Views: 510

According to international postal standards, the international object belongs to the sender throughout the postal process, including after its delivery. This is because there is a link between the Origin Mail - contracted company - and the sender - contractor. In this context, in case of possible loss, theft, malfunction and / or spoliation, we advise to contact the sender to file a complaint with the original mail. If there is a commercial relationship between the sender and recipient, it is the responsibility of the sender alone to bear possible financial compensation for any damages to the recipient.

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