Nelson Navarro Level 1 asked 2016-07-17

Order cancel 1

Question Category: Insurance Views: 515

How to get the money back if supplier takes to long to send my order..how do i cancel

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Other Answers 2

  • Cindy Hsiung 2016-07-19 Best Answer

    Dear Nelson,


     


    On the Alibaba buyer backstage, you can cancel order or ask for Refund.


    However, these two methods will influence supplier's reputataion on Alibaba.


    So i suggest you discuss with your supplier firstly.


     


    Sincerely,


    Cindy Xiong

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    • winter Gu 2016-07-19

      you can ask what the reaso is. did they reply your email on time? maybe you can not cancel the order unless the supplier did not send your order now. you can ask the customer sercive of Alibaba.


      Good day to you.


      (Chengdu Goonome Firniture Co., Ltd)

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