Dear Mr.Tasleem Sooltangos,
1. Check your order status firstly.
If both sides agree to refund, its status should be Refund Processing.
2. It will take 5-7workdays to reach you.
Whatsapp: 0086 137 98545102
If both agree a refund. Check the status of your order. It must say: "Refunding Processing".
The refund will me made directly to the credit card, dont need to be registered on Alipay.
It will take 5-10 days for processing. Check http://goo.gl/zDJbue